Effective date: September 20, 2026
Scope and Responsible Business
This Privacy Policy explains how Grand Smooth Global LLC, doing business as GAT Archive, collects, uses, discloses, retains, and protects personal information when you visit gatarchive.com, make a purchase, request support, or otherwise interact with us. Grand Smooth Global LLC is the business responsible for the processing described here unless another party is identified for a specific service.
Personal Information We Collect
Depending on how you interact with the website, we may collect:
- Identity and contact information, such as your name, email address, telephone number, billing address, and delivery address.
- Order and delivery information, such as products purchased, order status, tracking information, returns, exchanges, and delivery instructions.
- Payment and transaction information, such as payment method type, authorization result, limited details supplied by payment providers, transaction identifiers, refunds, and fraud indicators. We do not store complete payment card numbers or card security codes.
- Customer service information, such as messages, return requests, complaints, and information supplied to resolve an issue.
- Device and usage information, such as IP address, browser, device type, operating system, pages viewed, referral source, timestamps, and cookie or similar identifiers.
- Marketing and privacy preference information, such as subscriptions, consent records, campaign engagement, and opt-out choices.
- Security information, such as risk signals, login records, suspected misuse, and information needed to protect customers, payments, and the website.
Sources of Information
We collect personal information directly from you, automatically from your device and website activity, and from service providers that support ecommerce hosting, payment, fraud prevention, delivery, analytics, advertising, and customer service. We may also receive information when necessary to comply with law or protect legal rights.
How We Use Information
- To accept, verify, process, deliver, cancel, return, exchange, and refund orders.
- To process payments and maintain accounting and transaction records.
- To provide customer service and respond to questions, complaints, and privacy requests.
- To prevent fraud, abuse, security incidents, and unauthorized transactions.
- To comply with tax, accounting, consumer protection, privacy, and other legal obligations.
- To operate, measure, troubleshoot, secure, and improve the website and services.
- To send marketing or use advertising technologies when we have the consent or other legal basis required in the relevant jurisdiction.
Legal Bases
Where applicable law requires a legal basis, we rely on performance of a contract, compliance with legal obligations, legitimate interests that are not overridden by individual rights, consent where required, and the establishment, exercise, or defense of legal claims. You may withdraw consent at any time without affecting processing that was lawful before withdrawal.
Shopify and Other Service Providers
Our store is hosted by Shopify. We disclose personal information as reasonably necessary to Shopify and providers that support payment processing, fraud prevention, information technology, security, delivery, returns, analytics, advertising, marketing, professional advice, and legal compliance. These providers process information under their own terms, privacy notices, and legal obligations. We may also disclose information when required by law or in connection with a proposed or completed business transaction.
For more information about Shopify's processing, see the Shopify Consumer Privacy Policy and Shopify Privacy Portal.
Cookies and Similar Technologies
Necessary cookies support security, cart, checkout, and preference functions. Depending on your location and the services enabled on the website, analytics, personalization, or advertising technologies may also be used. You can manage available consent choices through the website's privacy controls and browser settings.
Targeted Advertising and Privacy Choices
Some laws treat disclosure for cross-context behavioral or targeted advertising as a sale, sharing, or targeted advertising even when no money changes hands. Where those laws apply, you may opt out through our Your Privacy Choices page or a legally recognized Global Privacy Control signal. We do not sell customer contact lists for money.
International Processing
Personal information may be processed in the United States and in countries where Shopify or other service providers operate. Where required, an applicable lawful transfer mechanism or safeguard is used.
Retention
We keep personal information only as long as reasonably necessary to fulfill orders, provide support, meet tax and other legal obligations, prevent fraud, resolve disputes, enforce agreements, and establish or defend legal claims. When information is no longer required, it is deleted or anonymized, subject to lawful backup and recordkeeping cycles.
Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, and misuse. No system can guarantee absolute security. When required by law, we notify the appropriate authority and affected individuals of a qualifying incident.
Your Privacy Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, object to, or obtain a portable copy of personal information; withdraw consent; opt out of targeted advertising, sale, or sharing; and appeal a decision concerning a request. You may also complain to a data protection or consumer authority. We do not discriminate against a person for exercising a privacy right.
Submit a request by emailing support@gatarchive.com, calling +1 (650) 660-2776, or using our Contact Us page. We may verify identity and authority before acting and will respond within the period required by applicable law.
Marketing Communications
You may unsubscribe from marketing emails using the link in the message or by contacting us. Transactional communications about an order, security, policy request, or service matter may continue when necessary.
Children
The website is not directed to children under 16, and we do not knowingly collect their personal information. If we learn that information was collected from a child in violation of applicable law, we will delete it. A parent or guardian may contact us about a child's information.
Changes to This Policy
We may update this Privacy Policy to reflect changes in law, technology, services, or business practices. We will post the revised version and effective date and provide other notice when required by law.
Privacy Contact
Email: support@gatarchive.com
Phone: +1 (650) 660-2776
Postal address: Grand Smooth Global LLC, 15375 Barranca Pkwy, Suite A-212, Irvine, CA 92618, United States